Here are a few things to check and play around with the settings in the app:

  • Click the GEAR ICON in the upper right and scroll down to ALLOW CLIENTS TO BOOK/REQUEST APPOINTMENTS
    • Make sure "30 minutes in advance" is what you prefer, here's something to consider
      • If you're doing a "long beard trim" and you just started, someone can request the next appointment to start as soon as you complete the trim since it's a 30 minute service
      • Basically same issue if you have a 45 minute service duration, someone can request the next appointment and their appointment could start as soon as you're finished
      • Consider extending this to 45 to 90 minutes
    • Click to change if desired
    • Scroll to click SAVE if any changes are made
  • Click the 3 lines in the upper left
    • Click APPOINTMENTS
    • Click SERVICES
    • Click any service
    • Click ADD PROCESSING TIMES
    • If you don't want to update the "30 minutes in advance", above, then consider adding a FINISH OUT time to allow yourself time to wrap up the appointment and check out your client or whatever
      • If you add a PROCESSING TIME, depending on the time frame, clients might be able to book an appointment for this time frame
      • If you need to prolong the appointment for processing and do not want to take clients while a current client is processing, do not use the feature


Please send an email to support@salonsuitesolutions.com if you need further assistance.