Salon Suite Solutions
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Specialist (Mobile App)
Obtain Exported Contacts from StyleSeat and/or Varago
Setting Up Services and Products
Client Management on the App
Easy Credit Card Processing
See all 6 articles
Taking Credit Card Payments/ProPay
My Credit Card Swiper Doesn't Work
When Signing Up For ProPay It Says I Already Have An Account
I Tried To Sign Up To Take Credit Cards In The App But It Keeps Spinning
My Money Isn't Getting To My Bank
Sales Tax is added to everything
See all 8 articles
Setup and Account Questions
Can I Share My Schedule With Another App User?
Setting up Appointments
I am able to book appointments outside my business hours
I don't get notified about appointments unless I open the app
I'm not able to see what other clients booked on that day
I like to see a week at a time instead of the monthly calendar
General App Problems
The app is telling me I need to reload. Will I lose everything?
Some pages are pushing to the right or wrapping
The app is too slow.
If I'm listening to music my phone squeals when I start the app
Exporting Revenue Information
Where is account history?
How can I keep track of client formulas and other information?
Client Management Video
Communication Issues (Texting, Email and Push)
My Client's are not receiving appointment reminders and text messages
I click to Email a receipt/invoice but nothing happens
I'm not receiving push notifications for new and cancelled appointments
Suite Management System (Location Owners)
ACH, Credit Cards and ProPay
I'm Getting "Over the Limit" Messages When I Try To Run ACH or Credit Cards
How can I void an ACH or Credit Card payment that has already been made?
How do I order more swipers for our tenants?
Introduction to the SMS (Suite Management System)
Setting Up ProPay To Process Rent
Recurring Transactions - Creation
Recurring Transactions - Editing
See all 22 articles
Inviting Tenants to the app
My Tenants didn't receive an invitation email
There are no links to download the app in the invite email
Setting up Tenants
It says the email is already in the system