You can resend your Tenant an invite to join the mobile app any time you need to. Here's how:
- Log into the SMS
- Locate the Tenant record
- Click the Invite Tenant button
An email invitation will be sent to the Tenant from firstname.lastname@example.org which instructs your Tenant to create login credentials first. This first step is required. When they do this, it validates they are using the same email address for the mobile app that you set them up with in the SMS. After they enter and save their credentials, links are provided to them to download and install the mobile app.
Please reference the attached hand out and share with your Tenant as needed.