Once a tenant is entered into your SMS they become a part of your location and financial history.  They cannot be deleted but they can be unassigned.  This is true even if they never paid rent or executed a lease.


To unassign a tenant no longer at your location:


  1. Click Tenants
  2. Click the white arrow to enter the tenant record
  3. Click Edit Tenant
  4. Deselect the Unassigned to box 
  5. Click Update