Any of your administrative personnel who have "Business Owner" level access to the Suites Management System (SMS) at one of your existing property locations can add a new SMS User to the system. If further assistance is required, please submit an email to the Customer Service Team at support@salonsuitesolutions.com.


  1. User with Business Owner level access must log into the SMS
  2. Click ADMINISTRATION on the left menu
  3. Click SMS USERS
  4. Click to select the location or leave the default ALL LOCATIONS
  5. Click +ADD NEW
  6. Enter SMS User information in fields presented - all fields are required
    • Email account must be valid
    • Phone number must be valid
    • Password can be generic so the new SMS User can modify and personalize it upon initial log in
    • Access level must be selected (see below for additional info)
    • Click each checkbox for the location(s) the new SMS User should have access to
  7. Click SAVE
  8. Provide new SMS User their login credentials