As a Salon Property Manager you may need to send a notification to one specific Tenant. The Suites Management System (SMS) software provides you the ability to send and 'schedule' a message whenever you need, with a few simple clicks. This is a huge time saver!
Below are instructions to send a notification to one specific Tenant.
- Log into the SMS
- Click Dashboard on the left menu
- Click in the black title area to open the Tenant record
- Click the Notify Tenant button
- Choose your method to send the notification
- Email = the notification is sent to the email you have on file within the Tenant record
- In-App Message = the notification is sent to the Tenant via the mobile app, if they are a mobile app user
- Text Message = the notification is sent to the Tenant's cell number you have on file within the Tenant record
- Click the drop down box to select a template to be sent
- If you choose a pre-made reusable notification template, the template text is already included and not editable/visible here
- If you choose Custom Template, you will be able to enter a one-time message that will not be reusable/saved
- Enter a date and time you wish to send the notification to the Tenant (this is optional)
- There are no constraints as to how far in advance you can schedule a notification to be sent
- The scheduling option is ONLY available at the individual Tenant notification level
- Click the Send button
Click here to learn how to send a "broadcast" notification to all of your Tenants (by location): https://s3.freshdesk.com/en/support/solutions/articles/22000285121-how-to-send-a-notofication-to-all-tenants-by-location-
Click here to learn how to create a reusable notification template: https://s3.freshdesk.com/en/support/solutions/articles/22000252512-how-to-create-a-reusable-notification-template