After you sign up for ProPay through our app (do not sign up directly with ProPay or the ProPay app otherwise you won't get our great rates), you should have received an email telling you to log into the ProPay website so that you can enter your banking information.  If you did not receive this email, you will need to call them and have them resend it or give you your password to log in.  Their phone number is 866-573-0951.