Taking Credit Card Payments/ProPay

My Credit Card Swiper Doesn't Work
Here is a video that explains some common things you can do to get better swiper performance: https://youtu.be/ZBD7VtyyDFc Other things to try: If yo...
Wed, Jan 2, 2019 at 5:37 PM
When Signing Up For ProPay It Says I Already Have An Account
ProPay is our partner and processes the credit cards for us.  In order to get the great rates we negotiated with them you'll need to only sign up throu...
Tue, Mar 20, 2018 at 1:51 PM
I Tried To Sign Up To Take Credit Cards In The App But It Keeps Spinning
In most cases the problem is that you put a special character in your information.  Avoid ampersands, percent signs and other characters.  No one will see t...
Tue, Mar 20, 2018 at 1:15 PM
My Money Isn't Getting To My Bank
After you sign up for ProPay through our app (do not sign up directly with ProPay or the ProPay app otherwise you won't get our great rates), you shoul...
Tue, Mar 20, 2018 at 4:20 PM
Sales Tax is added to everything
Actually, it's probably not sales tax.  You may be seeing the "Offer Cash Discount" option in effect for credit card purchases.  Choosing the...
Sat, Jun 22, 2019 at 4:49 PM
Combining multiple appointments on one ticket or splitting the check
On the checkout page, click the Split Check button if you would like two people to pay for the ticket or if the client wants to pay part by credit card and ...
Sat, Jun 22, 2019 at 2:26 PM
How to Process Pre-Payments/Service Deposits
Click on Quick Pay and chose the Invoice button.  A Push and/or Email and/or SMS text will be sent to the client so they can pre-pay.
Sat, Jun 22, 2019 at 2:28 PM
How do I mark an appointment a no-show?
Currently that feature is in development but no worries - invoices are not created until they are saved.  This means a missed appointment will not show up i...
Sat, Jun 22, 2019 at 2:32 PM