Taking Credit Card Payments/ProPay

What is Propay
We have partnered with ProPay (Global Payments), a TSYS company.  Global Payment is the largest processing company in the US.  Propay provides simple and se...
Thu, Feb 8, 2024 at 1:13 PM
How do I sign up for ProPay?
For more information on your ProPay benefits Visit What is Propay Signing up for Propay can be completed in Step 6 of your Business Profile Setup or you c...
Tue, Jul 21, 2020 at 10:00 PM
Please make sure you are connecting through the app and not your bluetooth connections.  You may also want to connect for the first time at home or in an ar...
Thu, Feb 15, 2024 at 8:17 AM
When Signing Up For ProPay It Says I Already Have An Account
ProPay is our partner and processes the credit cards for us.  In order to get the great rates we negotiated with them you'll need to only sign up throug...
Tue, Jul 21, 2020 at 9:57 PM
I Tried To Sign Up To Take Credit Cards In The App But It Keeps Spinning
In most cases the problem is that you put a special character in your information.  Avoid ampersands, percent signs and other characters.  No one will see t...
Tue, Mar 20, 2018 at 1:15 PM
My Money Isn't Getting To My Bank
After you sign up for your credit card processing account through your Salon app, please add your bank account so that your funds can be deposited into your...
Mon, Apr 3, 2023 at 1:10 PM
It looks like Sales Tax is added to everything (Credit Card Processing Fees)
Actually, it's probably not sales tax.  You may be seeing the "Offer Cash Discount" option in effect for credit card purchases.  Choosing the ...
Wed, Dec 1, 2021 at 8:13 AM
Combining multiple appointments on one ticket or splitting the check
On the checkout page, click the Split Check button if you would like two people to pay for the ticket or if the client wants to pay part by credit card and ...
Sat, Jun 22, 2019 at 2:26 PM
How to Process Pre-Payments/Service Deposits
Click on Quick Pay and chose the Invoice button.  A Push and/or Email and/or SMS text will be sent to the client so they can pre-pay.
Sat, Jun 22, 2019 at 2:28 PM
How do I mark an appointment a no-show?
Currently that feature is in development but no worries - invoices are not created until they are saved.  This means a missed appointment will not show up i...
Sat, Jun 22, 2019 at 2:32 PM