Your locations are set up to auto-sweep weekly, which occurs every Tuesday around 2:00 a.m. However, you have the flexibility to sweep funds more frequently by either:

  • Clicking the Sweep Now button, or

  • Enabling Daily Auto-Sweeps in your account settings.


To Sweep Now:

If you prefer to sweep on demand, follow these steps:

  1. Log in to the Suites Management System (SMS).

  2. Click LOCATIONS on the left-hand menu.

  3. Click the white arrow next to a location to open it.

  4. Click the CHECK PROPAY BALANCE button
  5. If there is a balance available that you would like to sweep, click the SWEEP NOW button

  6. Repeat these steps for each location as needed.


Sweep Fees

If no funds are available when the auto-sweep runs, no action will occur.
There is a $0.15 fee each time a successful sweep is completed.


Understanding Settlement Timelines:

ACH Payments:

  • ACH payments have a one-day hold.
    Example: If a tenant makes a payment today, those funds will remain on hold tomorrow and become available for sweeping after midnight tomorrow night.

Credit Card Payments:

  • Credit card payments have same-day settlement.
    Example: If a tenant makes a payment today, those funds remain on hold today and become available for sweeping after midnight tonight.


Need Help?

If you need assistance or have questions, contact our support team at support@salonsuitesolutions.com