ACH, Credit Cards and ProPay

What is ProPay
We have partnered with ProPay, a TSYS company,  that has been providing simple, secure, and affordable payment solutions to businesses of all sizes for almo...
Tue, Mar 3, 2020 at 12:17 AM
Setting up your location's Propay Account
To set up your location's ProPay Account: Click on Administration Click on ProPay Setup Click on Get Started Fill out the application and click...
Mon, Dec 14, 2020 at 12:32 PM
ProPay Processing Limits
ProPay Risk sets initial processing limits  to protect our clients and ourselves from fraud. There is a per transaction limit and a monthly limit.  The defa...
Tue, Mar 3, 2020 at 12:15 AM
Adding your Bank Account Information to your Propay Account
To add your bank account information for your funds to be swept into your bank account: Click on ACH ACCOUNT from the menu in your Suites Management Sy...
Sat, May 22, 2021 at 5:21 PM
Refunding Rent Payments
Refunding a Rent payment is a simple thing to do from your ProPay Account.  The Refund transaction fee is $0.35. If you refund a transaction on the same...
Tue, Mar 3, 2020 at 12:17 AM
Suspending Auto ACH
Once autopay is selected for a Lifestyle Professional they are unable to turn that off.  If they have extenuating circumstances that require that the ACH be...
Tue, Mar 3, 2020 at 12:30 AM
How do I order more swipers for our tenants?
When a tenant signs up for ProPay in the app it now asks them where to ship their credit card reader.  We do this so we can track who is not using their swi...
Tue, Dec 29, 2020 at 11:57 AM
Why is a Social Security Number required for Propay?
ProPay is required by law to verify the identity of an account owner – with the Patriot Act and KYC requirements.  Our sponsor bank has outlined that anyo...
Tue, Mar 3, 2020 at 12:32 AM