General App Problems

The app is telling me I need to reload. Will I lose everything?
Your information such as contacts, appointments, and transactions are always safe in the cloud where they are stored.  You can use any number of devices and...
Wed, Apr 4, 2018 at 11:15 AM
Some pages are pushing to the right or wrapping
When you adjust your phone settings to make things larger, the app can't squeeze everything into the viewing area like it needs to.  Unfortunately, you&...
Mon, May 14, 2018 at 11:11 AM
The app is too slow.
Almost everything on the app requires the app to “talk” to our server to exchange information. For the app to fully operate it needs to "pull" and...
Thu, Jan 2, 2020 at 10:58 AM
If I'm listening to music my phone squeals when I start the app
Apple has fixed this problem.  Please make sure your phone has all the recent updates.
Tue, Jul 9, 2019 at 4:37 PM
How To Add Profile Picture on Android
Note: If you need to take a new picture, you must take it using your camera app first before continuing Note: If you do not yet have Google Photos installe...
Mon, Jul 31, 2023 at 12:58 PM
Remove and Reinstall Mobile App
Close all open apps on your phone device Go to the mobile app icon on your device Press and hold the icon Click Remove App to delete the mobile app from...
Tue, Dec 19, 2023 at 2:18 PM
How To Modify Your Email Address
Do you need to update your email address with your Salon Property Manager? If you are a mobile app user, you will need to make the update yourself via the m...
Fri, Mar 29, 2024 at 5:32 PM