Invoicing & Payments

Suspending Auto Payments
Once autopay is selected for a Salon Professional they are unable to turn that off.  If they have extenuating circumstances that require that the A...
Wed, Apr 3, 2024 at 9:04 AM
How to Apply Rent Credits
Log in to the SMS Click on Locations Click on the white arrow to open your location Click on the Suite number Click on the Salon Professional's Nam...
Tue, Sep 12, 2023 at 10:47 AM
To create a recurring invoice for Rent
**WARNING** Do not create multiple recurring invoices where payments are due on the same day. To create a recurring invoice for License Fees (Rent): ...
Wed, May 8, 2024 at 4:07 PM
How to Apply Promo Rent
Log in to the SMS Click on Locations Click on the white arrow to open your location Click on the Suite number Click on the Salon Professional's Nam...
Tue, Apr 18, 2023 at 2:09 PM
How To Find the ACH Transaction Number
Finding the ACH Transaction Number is a simple thing do to from your ProPay account. The ACH Transaction Number provides detailed information regarding a pa...
Mon, Dec 2, 2024 at 1:15 PM
View and Manage Recurring Invoices
If you need to view your recurring invoice(s) for a specific Tenant, here are some simple steps to quickly locate it and manage it as needed: Log into ...
Mon, Oct 2, 2023 at 9:23 AM
Manage an INVOICE (not a payment)
**WARNING** THIS IS NOT HOW TO VOID A PAYMENT Sometimes there is an open and unpaid invoice that needs your manual attention. If you have Late Fees defi...
Mon, Oct 2, 2023 at 9:21 AM
How to View Tenant Invoice Payment Rejection Reason Code
The SMS provides you the ability to easily view Tenant invoice payment rejection codes via your ACH Account. To do so, you first need to locate the ACH Tra...
Mon, Oct 23, 2023 at 9:13 AM
How To Add Manual Payments to An Existing Invoice
Please follow these steps to apply a manual payment to an invoice that already exists.  DO NOT FOLLOW THESE INSTRUCTIONS if you need to apply rent credi...
Tue, Jul 23, 2024 at 10:00 PM
ACH Return Codes
Link to ACH return codes, reasons, and details : https://www.vericheck.com/ach-return-codes/
Mon, Feb 12, 2024 at 1:58 PM